Please Read before Booking

Terms & Conditions

Prices

Children 1 year old and over - £5*

Babies Under 1 year old         - £1

Adults                                       - £1

* Special offer- Term time - Mon and Tue - 9.30 and 12.30 sessions- Children aged 1 -4 are £2

Booking information

We have changed our table configuration.  Each table now holds 5 (Adults + children).  

 

● Everyone visiting us needs to book a table, regardless of whether you sit at the table or not.  It is how we can manage the numbers and collect relevant Track and Trace information.  Once in you can then use all areas available that day (Including Monkey Island when open).  This is not a seperate booked area, you still need to book a table to access our pool area.

●During these restricted times, we are unable to offer any discounts or accept any form of free entry vouchers.

● Online pre-booking essential.  Please do not ring to book or message us.  All available times and dates are online, if you cannot see the date you want, it will be fully booked. Please make sure you select the correct category- we have a school time category and an afterschool, weekend/ school holiday category.

● Each session lasts 2.5 hours. We need to shut promptly at the end of each session. You can arrive at any time during the session, if reception is not manned, ring the doorbell.

● We will require a non-refundable table deposit to reserve your table space for your booking.  The remaining balance (calculated from the entrance fees above) will be payable on arrival.

● The table booking fee is NON REFUNDABLE or NON TRANSFERABLE.  Please double check your booking the correct slot upon booking, we cannot rectify errors. 

● Each booking is limited to a maximum of 5 people (This is a total number of heads- babies+adults+children over 1).  If there are more people, you will need to book another table.

● Please note: unfortunately, due to the limited seats available, we cannot offer any refunds if your transaction happens to be of a lower amount than the online payment paid.

● Please consider Welsh Government guidelines regarding the number of people over 11 that can meet indoors, and the number of households these come from as we find this changes...a lot.  

 

Please remember your paying a NON REFUNDABLE/ NON TRANSFERABLE TABLE DEPOSIT here online, this is not the full entry fee- the remaining balance will be payable on entry 

Covid information

● Please don't come if you have tested positive for Covid 19, or are displaying any symptoms.  Medically vulnerable people should not attend. 

● Staff will be wearing PPE, there are screens in place, there are sanitizing stations throughout. Please do not move our tables or chairs.

● We have enhanced cleaning routines to keep our customers safe in between sessions.

●Please remain in your group, do not socialize with other groups/tables. 

Please remember face coverings, social distancing and handwashing

Safety information

● Please familiarise yourselves with our Rules of Play at Cheeky Monkeys found in the Information pages on this website.  

●Remember the responsibility of the children lies directly with the parent/carer.

● Don't bring sharp objects or anything that can cause harm to children into our play area.

●Report all accidents to a member of staff

●Swimwear/ swim nappies are required if using the pool.

●Don't bring your children if they are unwell.

●Do not bring your own food into Cheeky Monkeys.  We have a large menu with hot and cold food options.  Please do not take food down to our pool area.

By clicking the buttons below and proceeding with the payment, you are confirming that you have read all of our terms and conditions above.